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TERMS OF SERVICE & PRIVACY POLICY

1. INTRODUCTION AND ACCEPTANCE OF TERMS

Welcome to The Rideshare Academy ("we," "us," "our," or the "Company"). These Terms of Service ("Terms") govern your access to and use of our website located at therideshareacademy.com (the "Site"), our online courses, educational materials, community features, and all related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our Services. We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our Site with a new "Last Updated" date. Your continued use of the Services after such modifications constitutes your acceptance of the revised Terms.

2. ABOUT THE RIDESHARE ACADEMY

The Rideshare Academy is an independent educational platform designed to help individuals develop professional skills for rideshare driving and gig economy work. IMPORTANT: We are NOT affiliated with, endorsed by, sponsored by, or partnered with Uber, Lyft, or any other rideshare, delivery, or gig economy platform. Uber and Lyft are registered trademarks of their respective companies. Any references to these platforms within our educational materials are for informational and instructional purposes only. We are simply an educational resource that provides training, strategies, and professional development to help students maximize their success when driving for these independent platforms. Our curriculum is based on real-world experience and is designed to supplement—not replace—the onboarding and training provided by the rideshare platforms themselves.

3. ELIGIBILITY

To use our Services, you must: (a) be at least 18 years of age; (b) have the legal capacity to enter into a binding agreement; (c) not be prohibited from using our Services under applicable law; and (d) provide accurate and complete registration information.

4. ACCOUNT REGISTRATION AND SECURITY

To access certain features of our Services, you must create an account. You agree to: (a) provide accurate, current, and complete information during registration; (b) maintain and promptly update your account information; (c) maintain the security of your password and account; (d) accept responsibility for all activities that occur under your account; and (e) notify us immediately of any unauthorized use of your account.

5. DESCRIPTION OF SERVICES

The Rideshare Academy provides: (a) Online educational courses and curriculum; (b) Professional certification programs; (c) Live and recorded instructional sessions; (d) Downloadable educational materials; (e) Community discussion features; and (f) Related educational resources. Course content, features, and availability may change at any time without notice.

6. PAYMENT TERMS

All prices are listed in U.S. dollars. Payment is processed through our payment processors (such as Stripe via Kajabi). Payment plans may be available through third-party financing options (such as Klarna or Afterpay). Institutional pricing may be available for community college partnerships.

7. REFUND POLICY - ALL SALES FINAL

ALL PAYMENTS ARE FINAL. DUE TO THE DIGITAL NATURE OF OUR EDUCATIONAL CONTENT, WE DO NOT OFFER REFUNDS. By completing your purchase, you acknowledge and agree that: (a) All sales are final and non-refundable; (b) You have reviewed the course description and understand what you are purchasing; (c) Digital educational content cannot be returned once accessed; and (d) You waive any right to a refund or chargeback. Success Guarantee: While we do not offer refunds, we are committed to your success. If you complete 100% of the course content and do not feel you have learned valuable information, contact us to discuss additional support options. 8. RIDESHARE PLATFORM COMPLIANCE Students who sign up to drive for Uber, Lyft, or any other rideshare or delivery platform must read, understand, and abide by all Terms of Service, Community Guidelines, and policies of those respective platforms. You are solely responsible for: (a) Reading and complying with all platform terms and policies; (b) Staying informed of policy changes (platforms update their terms frequently); (c) Any actions taken against you by platforms (deactivation, suspension, termination); and (d) Evaluating whether strategies taught in our curriculum comply with current platform policies before implementation. Completing our program does not create any relationship, agency, or partnership between you and Uber, Lyft, or any other platform. Our certification is an educational credential, not a platform credential.

9. INCOME AND EARNINGS DISCLAIMER

THE RIDESHARE ACADEMY CANNOT AND DOES NOT GUARANTEE ANY SPECIFIC INCOME, EARNINGS, OR FINANCIAL RESULTS. Your earnings as a rideshare driver depend on many factors outside our control, including but not limited to: Your location and market conditions; Hours you choose to work; Platform pay structures and incentives; Competition in your area; Gas prices and vehicle expenses; Your individual effort and application of course material; Platform algorithm changes; and Economic conditions. While we cannot guarantee specific results, we strongly believe that the knowledge, strategies, and professional frameworks provided in our curriculum will help students earn more, operate more efficiently, and build a more sustainable rideshare business than they would without professional training. Our curriculum is based on 11+ years of real-world experience, over 10,000 completed rides, strategic earnings optimization, tax planning strategies, and professional frameworks developed through extensive trial and error. Any testimonials or earnings examples shared on our Site or in our marketing materials represent individual experiences and are not typical results. Your results may vary.

10. LEGAL AND TAX DISCLAIMER

The Rideshare Academy is not a law firm, accounting firm, or financial advisory firm. We do not provide legal advice, tax advice, or financial advice. The information provided in our courses regarding taxes, deductions, business structure, insurance, and related topics is general educational information only. This information should not be relied upon as legal or tax advice specific to your situation. If you have specific questions about your legal or tax situation, you should consult with a licensed attorney and/or CPA in your area. We are not responsible for any decisions you make based on the general information provided in our educational materials.

11. INTELLECTUAL PROPERTY RIGHTS

All content on our Site and in our Services, including but not limited to text, graphics, logos, videos, course materials, and software, is the property of The Rideshare Academy or its licensors and is protected by copyright, trademark, and other intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to access and use our Services for your personal, non-commercial educational purposes. You may not: (a) Copy, modify, or distribute our content; (b) Use our content for commercial purposes; (c) Share your account credentials; (d) Screen record, download, or capture our video content; (e) Resell or redistribute our courses or materials; or (f) Remove any copyright or proprietary notices. "The Rideshare Academy," our logo, and related marks are trademarks of The Rideshare Academy. Uber, Lyft, and other third-party names and logos are trademarks of their respective owners.

12. USER CONDUCT

You agree not to: (a) Violate any applicable laws or regulations; (b) Impersonate any person or entity; (c) Share your account with others; (d) Use automated means to access our Services; (e) Interfere with or disrupt our Services; (f) Upload malicious code or content; (g) Harass, abuse, or harm other users; (h) Use our Services for any illegal purpose; or (i) Attempt to gain unauthorized access to our systems.

13. COMMUNITY GUIDELINES

If we offer community features such as discussion forums, you agree to: (a) Be respectful of other members; (b) Not share misleading or harmful information; (c) Not spam or self-promote excessively; (d) Not share content that violates third-party rights; and (e) Report violations to us promptly. We reserve the right to remove any content and suspend any user who violates these guidelines.

14. DISCLAIMERS

Our Services are provided for educational purposes only. We make no guarantees about the accuracy, completeness, or suitability of our content for any particular purpose. We have no control over Uber, Lyft, or any other rideshare or delivery platform. Platforms may change their policies, pay structures, or terms at any time. We provide education to help students succeed on these platforms, but we have no control over platform policies, pay structures, or decisions. OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

15. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE RIDESHARE ACADEMY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) OUR SERVICES. OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICES DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM. WITHOUT LIMITING THE FOREGOING, WE SHALL NOT BE LIABLE FOR ANY EARNINGS, INCOME, OR FINANCIAL LOSSES YOU MAY EXPERIENCE, OR FOR ANY ACTIONS TAKEN AGAINST YOU BY UBER, LYFT, OR ANY OTHER THIRD-PARTY PLATFORM. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

16. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless The Rideshare Academy and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of our Services; (b) your violation of these Terms; (c) your violation of any rights of another party; (d) your conduct in connection with our Services; or (e) your interactions with or use of any third-party rideshare or delivery platform.

17. THIRD-PARTY LINKS AND SERVICES

Our Services may contain links to third-party websites, including but not limited to Uber, Lyft, payment processors (Stripe, Klarna, Afterpay), and other external resources. These links are provided for your convenience and educational purposes only. We do not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party websites. Your interactions with third-party websites are solely between you and the third party.

18. TERMINATION

We reserve the right to suspend or terminate your account and access to our Services at any time, with or without cause, and with or without notice. Upon termination, your right to access our Services will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, disclaimers, limitations of liability, and indemnification. You may terminate your account at any time by contacting us at [email protected]. Termination of your account does not entitle you to a refund.

19. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms shall be governed by and construed in accordance with the laws of the State of Maine, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or our Services shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, the dispute shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, with arbitration to take place in Portland, Maine. YOU AGREE THAT ANY CLAIMS MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

20. GENERAL PROVISIONS

These Terms, together with our Privacy Policy, constitute the entire agreement between you and The Rideshare Academy regarding your use of our Services. If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect. Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision. You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations without restriction. We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control.

21. CONTACT INFORMATION

If you have any questions about these Terms, please contact us at: The Rideshare Academy 299 Main Street, Unit 229 Norway, Maine 04268 Email: [email protected]

22. ACKNOWLEDGMENT

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE. YOU FURTHER ACKNOWLEDGE THAT: ●The Rideshare Academy is an independent educational platform not affiliated with Uber, Lyft, or any other rideshare platform; ●We do not guarantee any specific income, earnings, or financial results; ●All payments are final and non-refundable; ●We do not provide legal or tax advice—only general educational information—and you should consult a licensed attorney or CPA for specific questions; ●You are responsible for complying with all terms and policies of any rideshare platform you choose to work with; and ●Your success depends on your individual circumstances, effort, and application of the material. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE OUR SERVICES. © 2026 The Rideshare Academy. All rights reserved.




PRIVACY POLICY

Last Updated: January 2026

1. INTRODUCTION

The Rideshare Academy ("we," "us," "our," or the "Company") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website therideshareacademy.com (the "Site") or use our services. By accessing or using our Site and Services, you agree to this Privacy Policy. If you do not agree, please do not use our Site or Services.

2. INFORMATION WE COLLECT

Information You Provide: Account Information (Name, email address, phone number, mailing address); Payment Information (Credit card details, billing address - processed by Stripe; we do not store full credit card numbers); Course Information (Course progress, quiz scores, completion status); Communications (Messages you send us, support requests, feedback). Information Collected Automatically: Device Information (IP address, browser type, operating system); Usage Information (Pages visited, time spent, click patterns); Cookies (Small data files stored on your device). Information from Third Parties: Payment Processors (Transaction confirmations from Stripe); Analytics Providers (Aggregated usage data from Google Analytics); Marketing Partners (If you arrive via a referral link).

3. HOW WE USE YOUR INFORMATION

We use your information to: Provide and improve our Services; Process payments and enrollments; Send course updates and communications; Respond to your inquiries and support requests; Send marketing communications (with your consent); Analyze usage patterns to improve our Site; Comply with legal obligations; Prevent fraud and abuse.

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share your information with: Service Providers (Kajabi - Course hosting platform; Stripe - Payment processing; Google Analytics - Website analytics; Email Marketing Provider - Course communications); Legal Requirements (We may disclose information if required by law, subpoena, or legal process, or to protect our rights, safety, or property); Business Transfers (In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity); With Your Consent (We may share information with your explicit consent for purposes not covered by this policy).

5. COOKIES AND TRACKING

Types of Cookies We Use: Essential Cookies (Required for Site functionality - login, cart); Analytics Cookies (Help us understand how visitors use our Site - Google Analytics); Marketing Cookies (Track advertising effectiveness if applicable). You can control cookies through your browser settings. Disabling cookies may affect Site functionality. Our Site does not currently respond to "Do Not Track" browser signals.

6. DATA SECURITY

We implement reasonable security measures to protect your information, including: SSL/TLS encryption for data transmission; Secure payment processing through PCI-compliant providers; Access controls and authentication; Regular security assessments. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. DATA RETENTION

We retain your information for as long as: Your account is active; Needed to provide Services to you; Required by law (tax records, etc.); Necessary for legitimate business purposes. You may request deletion of your account by contacting us.

8. YOUR RIGHTS AND CHOICES

Access and Update: You can access and update your account information by logging into your account or contacting us. Marketing Communications: You can opt out of marketing emails by clicking "unsubscribe" in any email or contacting us. You will still receive transactional emails (course access, receipts, etc.). California Residents (CCPA): If you are a California resident, you have the right to: Know what personal information we collect; Request deletion of your personal information; Opt out of the sale of personal information (we do not sell your data); Non-discrimination for exercising your rights. European Residents (GDPR): If you are in the European Economic Area, you have additional rights including: Right to access your data; Right to rectification; Right to erasure; Right to restrict processing; Right to data portability; Right to object to processing; Right to withdraw consent. To exercise these rights, contact us at [email protected].

9. CHILDREN'S PRIVACY

Our Services are not intended for children under 18. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 18, we will delete it promptly.

10. THIRD-PARTY LINKS

Our Site may contain links to third-party websites (Uber, Lyft, etc.). We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our Site with a new "Last Updated" date. Your continued use of our Services after changes constitutes acceptance of the updated policy.

12. CONTACT US

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: The Rideshare Academy 299 Main Street, Unit 229 Norway, Maine 04268 Email: [email protected]